How Talent Teams are navigating the shift to becoming a Skills Based Organization

How Talent Teams are navigating the shift to becoming a Skills Based Organization

The shift to becoming a Skills-Based Organisation sounds straightforward: understand the skills you have, identify the capabilities you need, and use that insight to make better workforce decisions. In practice, getting there requires changes to how organisations think about jobs, workforce planning, learning, technology and, importantly, the role of Talent Acquisition.
For TA Teams, this creates an opportunity to move beyond replacing roles like-for-like and play a more active role in shaping the capabilities the organisation needs next. But what does that actually look like in practice?

Who is TA’s Customer?

Who is TA’s Customer? The Company, the Hiring Manager or the Candidate.

Our recent LinkedIn poll surfaced an important mindset shift for Internal Talent Acquisition Teams.
When asked who they saw as their ‘Customer’, the largest proportion of respondent (all Talent Acquisition Leaders and Senior Recruiters) chose ‘The Hiring Manager’. That perspective reflects a traditional recruitment model, where success is defined by responding well to a hiring request.

Future-Ready Operating Model for People and Talent Teams

Future-Ready Operating Model for People and Talent Teams

As organisations rethink how work gets done, the boundaries between Human Resources, Talent Acquisition, Learning and Development, and the emerging discipline of Talent Architecture and Orchestration are becoming less clear. This operating model provides a practical comparison of each function’s purpose, trigger point, responsibilities, risks and measures of success.

Beyond the HR Calendar How ERGs Are Driving Real Culture Change

Beyond the HR Calendar: How ERGs Are Driving Real Culture Change

Recognition calendars are increasingly becoming a reflection of organisational identity, not just a schedule of awareness dates. The most effective organisations use these moments to reinforce culture, strengthen belonging, connect employees to purpose, and create opportunities for education and advocacy throughout the year. Rather than relying on top-down HR campaigns alone, many are shifting toward community-led approaches where employee networks, affinity groups, and mission-aligned teams help shape how these moments are recognised.