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In 2023, Abano faced acute workforce shortages, particularly in clinician and regional roles, exacerbated by legacy systems, fragmented recruitment processes, and heavy reliance on recruitment agencies. To support business growth and access to care, Abano needed to rapidly scale hiring capacity while improving quality, reducing costs, and delivering a markedly better experience for candidates and hiring managers.
Data Privacy Day 2026 is a useful moment to ask the question: do we genuinely know how candidate data is handled? Recruiters and Hiring Mangers find themselves working in a new environment – one that involves easy to use Generative AI tools installed on our  phones, computers and within our hiring systems.
My goal wasn’t to warn people or reassure them about the ongoing wave of AI-fueled transformation. I wanted to recalibrate everyone’s expectations about AI and what it means for workforces around the world. 
All Front End and Back End Engineers at Canva now use AI tools daily. They leverage AI to prototype ideas, understand their large codebase, and generate code. This new way of working meant that job interviews didn’t mirror the new engineering workflows. The old model was syntax recall and algorithm drills but, the new and now ‘real’ work was prompting, code review and trade-offs. We needed better signal on engineering judgment so we evolved our hiring practices to match the new tools and practices being used.
The AI conversation has shifted. One model won’t cover every need: different teams demand different strengths. Leaders now face the task of orchestrating multiple LLMs, balancing speed with safety, creativity with compliance. Success comes from governance, IP protection, and building internal systems (sometimes entire GPTs) that turn AI into a strategic capability.
Greenhouse has officially landed in Australia, opening a Sydney office to support its expanding client base. As hiring teams confront a surge in AI-generated candidate fraud, Greenhouse introduces “Real Talent” a new AI-enabled platform designed to detect fake applications, ensure candidate authenticity, and protect hiring quality across the recruitment process.
At a time when tech is advancing rapidly, it’s tempting to keep adding. But the most future-ready teams I know are doing the opposite. They’re auditing. They’re simplifying. They’re choosing tools that align with their process, not contorting their process to fit a platform. They understand that great recruitment isn’t about toolkits. It’s about clarity of thought. About process discipline. About being intentional at every stage
Right now, there is a lot of change in recruitment. New tools are arriving fast. AI is already part of our world. But I believe one thing stays true. Great recruitment still comes down to people. It comes down to how we listen, how we ask, how we plan and how we show up.
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