In part one of this series, I wrote about what we should be doing before we start engaging passive candidates. Here, I’ll move on to the next stage – the process of sourcing and reaching out to these people.
As mentioned before, engaging passive candidates is one of the most challenging part of any recruitment assignment in my opinion and it requires more than a touch of skill and tact to get a candidate across the line.
These following steps are what we should be doing, based on my experience over the years, when sourcing and trying to get to these passive candidates:
A sourcing map is a visual representation of the channels, approaches, and other elements of a sourcing plan.
With a sourcing map you can be sure that you are keeping track of all the potential Talent sources and candidates you are uncovering, as well as ensuring that you cover the whole market.
By mapping it out visually you are able to gather feedback and additional information from Hiring Managers and other stakeholders.
You can also minimise the risk of missing sources and, if it’s an online shareable map, you can greatly increase your effectiveness by asking others to contribute their knowledge into it.
Here’s an example of a sourcing map:
Now we are getting somewhere. After developing a sourcing map, I will then use the information to build on my call plan.
A call plan is a strategic/consultative way of asking my candidates questions that will get them to take action (e.g. send me resume, have a chat with the hiring manager). Typically, my call plan will include Cialdini-style questions based on his six principles of influence – reciprocity, commitment and consistency, social proof, authority, liking and scarcity.
Here are examples of a few typical Cialdini-style questions I use:
Armed with this call plan, I ring up 2-4 low-prospect candidates with the skills and capabilities that I’m looking for to understand what is compelling for them and what will not work. Listen to the tonality of their voices and the questions they ask, this simulates reality.
Then tweak your call plan accordingly to further refine your questions.
I generally do not go for my best prospects immediately. As mentioned briefly in my above point, I am constantly refining my value proposition to ensure that I have an amazing proposition on hand to offer to the candidate that I know would absolutely love it.
During the call, I also make sure I clearly express why I have called and what I am looking for. At the same time, I am trying to add value to the prospective candidate. I am looking for help and I also want to help them.
Mantra #2 – always leave your candidates in a better place.
I need to be healthy and happy before I commence calling and emailing, you should be too. If I am not at my best, I do analytical or creative stuff instead of contacting prospective candidates.
I take my candidates on a journey, and I need to be at my best to really excel.
So what do you think? Love your thoughts on how you would engage passive candidates, leave them in the comments below. To read part one of the series, click here.
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