Talent versus Procurement: How the struggle for ownership is undermining Contingent Workforce Maturity

Talent versus Procurement: How the struggle for ownership is undermining Contingent Workforce Maturity

Contingent Workforce

Talent leaders focus on visibility, capability, speed, and workforce outcomes. Procurement leaders prioritise cost control, risk, and supplier performance. Business units want flexibility and fast access to skills. When one stakeholder wrestles control of their Contingent Workforce, dangerous trade-offs are made. Many remain in a state of constantly addressing foundational issues such as visibility and compliance, without progressing to optimisation, AI enablement, or using contingent talent as a competitive advantage in market.

Abano Healthcare Talent Story - Getting a New AI Talent Tech Stack approved

Getting a New AI Talent Tech Stack approved

AI & Talent Tech, Case Study

In 2023, Abano faced acute workforce shortages, particularly in clinician and regional roles, exacerbated by legacy systems, fragmented recruitment processes, and heavy reliance on recruitment agencies. To support business growth and access to care, Abano needed to rapidly scale hiring capacity while improving quality, reducing costs, and delivering a markedly better experience for candidates and hiring managers.