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Skills-based recruitment has become increasingly popular in the last few years, and for a good reason. We are looking at a range of sizeable benefits that happen to be especially relevant in the world of the gig-economy upsurge and talent scarcity. After we finally admitted that the past does not necessarily define the future, and that lie detectors and psychological testing can predict one’s success only slightly better than astrology and fortune telling, many companies came to realise that when done right, skills-based recruitment is quite cost-effective. And indeed, what is there not to love?
For all the talk about candidate experience, most hiring processes are deeply transactional. Timelines blow out. Feedback is vague. Communication is automated. The human moments get lost in the workflow. When did we forget to just pick up the phone and have a chat? If I can leave you with anything this week, it’s this: phone before email.
At a time when tech is advancing rapidly, it’s tempting to keep adding. But the most future-ready teams I know are doing the opposite. They’re auditing. They’re simplifying. They’re choosing tools that align with their process, not contorting their process to fit a platform. They understand that great recruitment isn’t about toolkits. It’s about clarity of thought. About process discipline. About being intentional at every stage
The single most important thing we can do to improve hiring decisions is to standardise the interview process. Not just in structure, but in mindset. It’s about treating interviews not as informal chats or instinct-driven conversations, but as designed, repeatable systems. Because when we don’t, we introduce noise. And noise is the enemy of good judgement.
Right now, there is a lot of change in recruitment. New tools are arriving fast. AI is already part of our world. But I believe one thing stays true. Great recruitment still comes down to people. It comes down to how we listen, how we ask, how we plan and how we show up.
When people ask me why I love my job, the answer is simple and not surprising: Impact. The impact we have on people’s lives, on businesses, on communities and on ourselves. In the world of HR, few roles offer the unique blend of strategy, creativity, and human connection that Talent Acquisition does.
To unlock the full potential of your TA team, it’s essential to create engaging, meaningful work that not only motivates but also empowers them to thrive. Here’s some ideas so you can transform your TA function into a strategic powerhouse. 
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