For all the talk about candidate experience, most hiring processes are deeply transactional. Timelines blow out. Feedback is vague. Communication is automated. The human moments get lost in the workflow. When did we forget to just pick up the phone and have a chat? If I can leave you with anything this week, it’s this: phone before email.
Greenhouse has officially landed in Australia, opening a Sydney office to support its expanding client base. As hiring teams confront a surge in AI-generated candidate fraud, Greenhouse introduces “Real Talent” a new AI-enabled platform designed to detect fake applications, ensure candidate authenticity, and protect hiring quality across the recruitment process.
In every organisation, some Talent leaders do more than hire, they untangle. They strip back needless complexity, challenge stale systems, and design hiring that’s scalable, credible, and clear. These Friction-Fixers don’t just move faster. They build trust, resilience, and capability into the process itself ensuring progress doesn’t depend on heroics.