Tag: trust
Should employers prioritise efficiency at all costs? It might seem like a good idea. More processes than ever before can now be automated with robotics, artificial intelligence and other technology.
Regardless of whether efficiency tracking practices are right or wrong in a moral sense, a more fundamental question arises. Does increased surveillance and productivity measurement actually increase employee performance?
- Aurelio Tedesco
We sat down with Aurelio and asked him 3 quick questions about his upcoming session at ATC2024, reviving TA's brand when trust is gone. Aurelio highlights the importance of a customer service mindset, keeping trust as a part of regular conversations and much more (including a surprising restaurant recommendation in Melbourne!)