Cost Centre or Profit Centre? TA – Lean, Scalable, Data-Driven, Skills-Fueled Revenue Driver

TA leaders often fight for credibility despite driving revenue through strategic hiring. This is my take on how to quantify TA’s business impact, shift from order-taker to advisor, and build data-driven operations, calculate hiring ROI, optimise budgets, and position TA as a profit centre – not just overhead.