CWF2025 Agenda
Thursday 15th May
Q Events, Melbourne
Thursday 15 May 2025
9:00 am - 9:30 am
Check-In & Coffee
Arrive anytime between 9am – 9.30am, collect your lanyard, grab a coffee and connect with other Contingent Workforce Leaders.
9:30 am - 10:05 am
The State of Contingent 2025 – Survey Findings
Jo Vohland – ATC Events & Media
Peter Hamilton – KellyOCG
Discover the survey results that reveal how Australian organisations are performing in contingent hiring and management across topics including Maturity Ranking, Visibility, Risk & Compliance, Supplier & Cost Management, Supply/Delivery, Employee Experience & Outcomes, Challenges & Opportunities.
10:10 am - 10:40 am
Maturity Curve 2: Visibility, Cost, Compliance
Darren Morris – CXC Global
Deb Jackson – formerly of Transurban, Asciano, Origin Energy and ANZ Bank
Learn from expert panellists, Deb Jackson, and Darren Morris as they tap into Deb’s expertise in establishing and running multiple workforce programs. Deb’s skills, developed from different sectors, scales and business drivers gives her experience and knowledge to provide insight to those at the beginning of their journey or well down the path.
With 3 major contingent workforce programs successfully established, implemented, optimised, and evolved, she has in depth knowledge of what drives the “why”, developing the business case, understanding different stakeholder drivers and expectations, program design selection elements, success measures and criteria as well as the journey and challenges that you could face.
Key takeaways will include:
- Managing legal, tax, and compliance risks
- Enhancing onboarding and integration for contingent workers
- Measuring performance and controlling costs
10:45 am - 11:20 am
Contingent Labour Laws 2025
Nick Duggal – Moray & Agnew
The last two years have been a whirlwind of legal reforms reshaping contingent labour engagement. New regulations tightening compliance, redefining worker classifications, and increasing risks for businesses relying on contractors and gig workers, has meant that it’s been increasingly difficult to stay ahead of changes and ensure you are operating within the law. This session will break down the latest legal updates and you’ll be able to ask questions direct to a national workplace relations legal expert.
11:20 am - 11:50 am
Morning Tea
11:55 am - 12:30 pm
Maturity Curve 3: Contingent Workforce Optimisation
Sue Howse – The Human Collaborative
Ken MacLeod – Optus
Once you have gained valuable insights into your contingent workforce by establishing a solid base maturity, this lays the foundation for even greater opportunities. These include enhanced user experience (UX), increased efficiency, more effective spend management, and a more comprehensive, strategic approach to workforce planning. We will take a deep dive into the various contingent workforce models—both in-house and outsourced—while highlighting the significant benefits companies can expect to reap as they enhance program quality and drive continuous improvement.
12:35 pm - 1:05 pm
Transforming MSP Programme With SOW: Best Practices And Insights
Noel Barrett – KellyOCG
Chris McDougall – KellyOCG
In this session, KellyOCG will be sharing how Managed Service Provider (MSP) program can be optimised by incorporating Statement of Work (SOW) management. By leveraging SOW, organisations can achieve greater flexibility in resource allocation and project execution, ensuring that their specific business needs are met with precision. The session will provide practical insights and strategies to enhance control and efficiency, ultimately driving better outcomes for all stakeholders involved.
1:10 pm - 1:50 pm
Lunch
1:55 pm - 2:30 pm
TA & Procurement Working Together With Different Needs
Carrie Harding – Medibank
Liz Eylander – formerly Medibank
If you look at a Venn diagram of the needs and drivers of Talent Leaders & Procurement Leaders, they rarely overlap, yet the alignment of these two partners is critical to managing a successful contingent workforce. Without collaboration, you risk inefficiencies, compliance issues, and missed opportunities. This session will explore how TA and Procurement can move beyond their silos to build a high-impact partnership that balances speed, cost, and workforce agility.
2:35 pm - 3:10 pm
Contingent Nightmares & How To Avoid Them
Nick Duggal – Moray & Agnew
Darren Morris – CXC Global
Some of Australia’s biggest and best-known brands have landed themselves in serious Contingent Workforce trouble. Our Panel will share the Top 5 costly common scenarios that could find you on the wrong side of the law and how to avoid them.
3:10 pm - 3:25 pm
Break
3:30 pm - 4:10 pm
Building A Successful Business Case
Sue Howse – The Human Collaborative
Trevor Vas – Aligned to Achieve
So, you need to construct a business case to build a contingent workforce program? In this practical session we will highlight the must-have elements of a robust business case – cost, spend, risk profile, technology. We will also showcase the critical need for stakeholder mapping and engagement, how to leverage contingent workers as a competitive advantage and help take an external market lens on innovative ways to access contingent talent.
4:15 pm - 4:45 pm
Social Drinks
