Kevin W. Grossman
with Cathy Riach, Alana Bennett
Talent Leaders share how they improved Candidate Experience
What does it take to improve your recruiting processes and Candidate Experience? How do you delight a group of candidates and create a sense of perceived fairness, who for the most part, end up in the rejection pile?
Facilitated by Kevin, hear directly from Talent Leaders Cathy Riach and Alana Bennett as they speak candidly about their initiatives, and the candidate feedback data they gathered and used to help guide their improvements. The same candidate feedback data that also led to some the highest positive candidate ratings in Talent Board’s benchmark research, winning them coveted CandE Awards. They’ll answer Kevin’s questions and yours as we get to the bottom of what Candidate Experience really is and why it eludes so many when it’s clearly so achievable for some.
Kevin W. Grossman is the Talent Board president and board member responsible for the Candidate Experience Awards worldwide, the first nonprofit research organization focused on the elevation and promotion of a quality candidate experience. He also co-hosts the popular #WorkTrends podcast with TalentCulture CEO, Meghan M. Biro. Kevin has 20 years of domain expertise in the human resource and talent acquisition industry and related technology marketplace.
Cathy Riach joined BAE Systems Australia in June 2001 in a business unit based human resources role. Following a secondment to build a shared services talent acquisition model, she assumed responsibility for the leadership of the national talent acquisition function. Her role evolved over time to include responsibility for redeployment, workforce planning support and outplacement. In early 2019 Cathy transitioned into a newly created role of Employment Brand & Partnerships Manager. In her current role she is responsible for the development, enhancement and management of the company’s employment brand encompassing EVP, candidate experience, talent partnerships and diversity hiring strategies.
Prior to joining BAE Systems, Cathy worked for the Morgan & Banks group. She holds qualifications in human resources, industrial relations and workforce planning.
Cathy is a certified member of the Australian Human Resources Institute and sits on the committees for Women in Aviation & Aerospace and The Future Through Collaboration, a cross industry initiative to advance women in the defence industry.
Alana Bennett is currently the Head of Employee Experience at oOh!Media, one of Australia’s leading Out of Home advertising companies.
She is responsible for identifying, attracting, supporting and connecting the right talent to meet the growing talent needs of oOh!.
Alana has a fierce passion for the employee experience believing that if you create the right environment your employees will thrive. She advocates for both employees and leaders to put their own oxygen masks on first so they can lead their teams to truly thrive. how you fuel your body is directly linked to performance.