Senior Client Services Manager, HAYS Talent Solutions
As a senior client services manager for Hays Talent Solutions, Michael manages a portfolio of programs within Australia. His primary focus is on empowering his onsite teams to deliver a quality, agile service to meet the growing demands of his clients within permanent and contingent talent acquisition/management.
Michael has over 13 years of programme management experience, consulting to a vast array of organisations across multiple industries within APAC. Some of these organisations include Microsoft Australia, Samsung Electronics, Vodafone Australia, Toyota Financial Services, Thales, Deloitte and many more.
Having managed a variety of outsourcing models (RPO, Master Vendor, MSP), his passion and focus is centred on project/change management, stakeholder engagement, people leadership, operational delivery and providing consistent, result driven programs which are strategically aligned to his client’s needs.
Michael has a Bachelor of Media and in his previous life worked as a magazine journalist & like many in recruitment, he fell head first into it and hasn’t looked back!