Head of Talent Acquisition, Australia Post
DAY 1 1:30pm
Making Every Employee a Sourcer
Why go to market when you’re sitting on a sourcing gold mine – your current employees? Claire will share with you the results of Australia Post’s massively successful Employee Referral Program they created for seasonal peak hiring.
When you’re dealing with loved ones of existing employees the stakes are high on providing an exceptional candidate experience and a fair merit-based process. Claire will share the process and tech she used and how it enabled the human interaction to change from a screening call to an engagement call, shifting the focus from employer needs met to candidate needs met.
The benefits are endless – reduced recruiter fatigue, higher quality candidates, hiring manager feedback and increased candidate engagement.
Lastly, hear about their transition from candidate rejection to candidate redirection where candidates were matched with other opportunities in the business providing a wining outcome for everyone.
With more than 20 years’ experience assessing and enabling future potential, Claire Planinsek helps to keep organisations competitive as they strive to acquire, develop and retain top talent. As a Head of Talent Acquisition (TA), she supports complex corporates in the creation, evolution and transformation of TA into agile, business partner capabilities and delivers to the businesses future forward talent requirements.
Claire has worked in-house or onsite at brands such as Australia Post, Johnson and Johnson, Macquarie Bank, Hudson Global Resources, Melbourne Commonwealth Games and Department of Human Services.
Most recently, for example, Claire has transformed the Talent Acquisition function at Australia Post with neutral headcount and cost, building a full service, in-house business partnering capability to lead ~13K hires each year, all while delivering significant savings, implementing new technology and uplifting team engagement.
Claire is also passionate about partnering with vendors and sharing information with her industry peers because she believes we are all striving for the same common goal of making our talent industry the best it can be in our ever changing world.
On a personal note Claire makes the most of her inner city Melbourne lifestyle after having lived in stunning Sydney for 5 years. She also enjoys travelling overseas annually with her partner of 20+ years and playing tennis.