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New Wave Thinking: Driving Simple, Productive & Efficient Talent Management.

In 2014 leading organisations are reviewing their talent functions to be more efficient, future-focused, responsive to candidate and hiring manager needs, and better-prepared to leverage technology. Learn from companies who are embracing New Wave Thinking and using cool, new technologies to drive efficiency and deliver better quality of hire.

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The 8th annual conference will feature three tracks

Simplification: Simplification is about optimising the recruitment process to generate better quality output for the least effort. This track will feature case studies on how leading organisations are drastically streamlining and consolidating their recruitment, redeployment and mobility  functions, whilst delivering quality employees that can grow the business, faster and more productively.

Technology: With technology perpetually innovating the recruitment sector, keep up with the pace of change by attending the Technology track. You’ll gain a deep understanding of how new innovations in candidate assessment, video interviewing, mobile recruitment, sourcing, and social recruitment will impact your talent management function, as well as how to integrate them.

Analytics: Analytics is critical for measuring business performance and justifying the role of the talent management function. Hear from companies who’ve moved beyond reactive metrics, such as cost and time-to-hire, and master lead metrics that measure quality-of-hire and can predict future performance. If you’re keen to step up your data and drive talent decisions, don’t miss this track.

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Day 1: 21st May, 2014

8:30 am - 8:45 am
Conference Open: Collaborative Consumption:
Karen Lawson - CareerOne

Karen Lawson, MC of #ATC2014 will open the conference, welcome delegates and set the stage for the two day event.

Karen Lawson
Chief Executive Officer, CareerOne
Find out more about Karen Lawson
8:45 am - 9:30 am
Case Study: Australia Post's transformation into an integrated talent management machine:
Rebecca Houghton - Australia Post

Australia Post is an iconic brand and a major Australian employer. It has recently created its own economic system to futureproof its talent needs. This case study reviews the Post People 1st strategy which was designed to take its internal mobility to new heights. By integrating Mobility with Recruitment, Transition, Training and Assessment Australia Post has created a platform to create real value in the engagement, reputation and commercial stakes. For organisations who want to optimise talent, drive up engagement and retention, or build a reputation as an employer of choice, this is the ultimate case study.

Rebecca Houghton
Group Manager, Resourcing & Careers, Australia Post
Find out more about Rebecca Houghton
9:30 am - 10:30 am
Gender Diversity - Inspiring Change:
Kelly Quirk - Harrier Human Capital

Building on this years’ International Women’s Day theme of Inspiring Change, Kelly Quirk  partners with Rabia Siddique to discuss  gender diversity across the global and Australian landscapes, focusing on the need for change and the need for positive, progressive strategies to engage, recruit and retain women in leadership and business. Rabia is a criminal and human rights lawyer, a retired British Army officer, a former terrorism and war crimes prosecutor, a professional speaker, trainer, and published author. In 2006 she was awarded a Queen’s commendation for her human rights work in Iraq and in 2009 was the Runner Up for Australian Woman of the Year UK. Get ready to be inspired by this exciting co-presentation between Kelly and Rabia which will challenge your thinking on driving gender diversity in your organisation.

Find out more about Rabia Siddique.

Kelly Quirk
Chief Executive Officer, Harrier Human Capital
Find out more about Kelly Quirk
10:30 am - 11:00 am
Morning Tea Break:

This break is sponsored by Montage.

11:00 am - 12:30 pm
World Cafe Roundtables:
Trevor Vas - ATC Events

World Café Overview: The World Café adds a new dynamic to a traditional conference setting and provides an open forum for you to have your say, share your ideas and gain a practical understanding of the subject matter via a series of interactive roundtable discussions. There will be 3x 30 minutes rounds.

Technical vs soft skills, which are more important in the New Wave world?
Facilitator: Prue Laurence, Managing Director at cut-e Australia

Big Data and analytics- to what extent can they influence strategy?
Facilitator: Alex Hagan, CEO at Kienco

The rise of the machine generation – could you soon be sourcing robots instead of people?
Facilitator: Kevin Wheeler, Founder of Future of Talent Institute

Leveraging social capital
Facilitator: Jenni Nelson, Senior Consultant, HCMS

The business case for video interviewing
Facilitator: Grant Burrall, Director Business Development, Montage

Flipping the recruitment process on its head – why and how?
Facilitator: Justin Robinson, Founder/ CEO, Lode

Navigating the challenges of attracting talent in the search engine age
Facilitator: Bryan Petereit, Managing Director, Apply Direct

The importance of content in sourcing candidates
Facilitator: Karen Lawson, CEO, Careerone

Offshoring – when and why?
Facilitator: Anna Hopkins, General Manager Australasia, Alexander Mann Solutions

What is the business case for increasing diversity?
Facilitator: Kelly Quirk, CEO, Harrier HR & Rabia Siddique, Former British Army Officer

Influencing and powering your organisation to embrace social recruiting
Facilitator: Arie Ball, VP Talent Acquisition at Sodexo

Recruitment or Talent Management?
Facilitator: Rebecca Houghton, Head of Recruitment & Transition, Australia Post

Ramping up for major projects
Facilitator: Harrier HR

Automated reference checking – yes or no?
Facilitator: Lee-Martin Seymour, Xref & Tim Griffiths, Xref

 The candidate experience of video interviewing|
Facilitator: Andy Bonk, Montage

 Creating a sustainable workforce
Facilitator: Sue Howse, General Manager, Manpower Group Solutions

 Value proposition of job aggregators- why use them?
Facilitator: Doug Laird, National Account Manager, Indeed

12:30 pm - 1:30 pm
Networking Lunch:

This Networking Break is sponsored by Montage.

1:30 pm - 2:15 pm
The GE Way of Simplification: How to Transform Your Recruitment Function:
David Bell - GE

GE has implemented a global simplification program across all of its recruitment processes and technology to improve the way work is done. In essence, the simplified processes MUST provide value-added services which deliver the results necessary to reduce or remove duplication, reduce cost and make life easier for its recruiters. David Bell, GE’s Global Talent Recruitment Operations Leader will lead a discussion on what recruitment simplification means at GE. This is an Unconference session which relies on your contribution and questions to make the discussion most valuable .

David Bell
Talent Acquisition Sourcing CoE Leader, GE
Find out more about David Bell
2:15 pm - 3:00 pm
Panel Session: Will Assessment Eliminate Interviews?:
Trevor Vas - ATC Events

Many manual recruitment processes such as interviewing, resume and telephone screening and assessment centres are dead. However, the industry refuses to read the vital signs and change! There is a view that these manual processes do not significantly add to the body of knowledge about whether to hire a candidate.  Instead, sufficient information can be obtained from psychometric assessment when making hiring decisions.  In addition these manual processes are expensive and time consuming.  Is it time for the Talent Acquisition function to be brave, trust assessment and simplify the recruitment process by using assessment and analytics to inform talent management decisions? Discuss. This panel session will explore this idea and you will be given the chance to add to the lively debate

1:30 pm - 2:15 pm
Technology & Trends – Need to Know Vs Time Wasters:
Craig Fisher - TalentNet

Staying up-to-date with the latest technology and trends and deciding what’s important is getting harder. You have a fire hose of new things to explore and you have a teacup of time to investigate these. This Unconference Session will help you determine:

  • What are the richest sources of information;
  • How to automate the information coming to you;
  • How to decide whether the trend or technology is relevant;
  • What are the best ways to adopt and try new things in your organisation

As the theme of the conference is New Wave Thinking – this session will help you stay in front of the technology wave and enjoy the ride!

2:15 pm - 3:00 pm
Panel Session: Getting the most from video interviewing:
Grant Burrall - Montage

Many organisations have become more familiar with video interviewing, and the understanding of the distinction between consumer-level tools and purpose-built technology designed for hiring. If done right, achieving the desired business outcomes are simple, and implementing it successfully can be equally simple. Successfully championing the initiative and launching it inside an organisation takes the right kind of sponsorship and the right kind of partner. Deloitte and Futurestep, practitioners who have achieved success championing and launching this initiative understand what works, as well as what traps to avoid. In this session the panel will explore these methods, share their experiences and give you the chance to ask questions that will help you approach your transition into video interviewing more successfull

Panel Members: Ciaran Cullen, Senior Manager, People & Performance – Talent Acquisition, Deloitte Touche Tohmatsu, Michelle Carr, Senior HR Specialist, Resourcing, Shared Services, Telstra and Pip Eastman, Vice President, RPO & Projects

Grant Burrall
Head of Strategic Partnerships & International Sales, Montage
Find out more about Grant Burrall
1:30 pm - 2:15 pm
Evaluating Employee Detachment: Is Your Exit Strategy Up to Scratch or Are You Wasting Everyone's Time?:
Anthony Sork - Sork HC

Detachment is the phase of emotional separation that occurs prior to the decision by an employee to leave an organisation. The critical window of opportunity for organisations to better understand what has caused detachment is at the time of exit. Traditionally, however, exit processes are well intentioned but poorly executed and often focus on the wrong outcomes. In this session, Anthony Sork explores Detachment and the exit process in a way that will help you evaluate the strength of your current exit process offering. He will explore the 3 key outcomes a best practice exit process should incorporate to ensure value is created for the employee, the manager and the organisation at this time of transitioning.

Anthony Sork
Founder & Managing Director, Sork HC
Find out more about Anthony Sork
2:15 pm - 3:00 pm
Predictive Analytics - Get Skilled or Die Trying in the New Wave of Recruiting:

Alex Hagan is an expert at using predictive analytics to empower decision-making at a strategic level and has advised numerous clients throughout his career. In this unconference discussion, delegates will discuss how and why talent analytics is changing the recruiting paradigm to deliver competitive advantage. In this session you’ll learn more about the best analytics structures and models that can help an organisation win in the modern age of recruiting and learn from the examples of industry peers.

3:00 pm - 3:20 pm
Afternoon Tea Break:

Break sponsored by Montage.

3:20 pm - 3:50 pm
The Great Debate 1: Will technology transactionalise recruitment?:
Jo Dellicott - Thales Group

Jo Dellicott, Independent Sourcing Consultant vs Kevin Wheeler, Founder & Director, Future of Talent Institute.

Recruitment has transformed the way internal recruiters operate. It has provided a range of tools that have made recruiters more productive and enabled recruiters to either undertake more work or other duties. The question for this debate is: ‘Will Technology Transactionalise Recruitment’ to the point where you do not need recruiters or will technology enhance the role of recruitment? Form an opinion and watch Jo Dellicott take on Kevin Wheeler in this debate.


Jo Dellicott
Resourcing Business Partner, Thales Group
Find out more about Jo Dellicott
3:20 pm - 3:50 pm
The Great Debate 2: Will technology transactionalise recruitment?:
Rebecca Houghton - Australia Post

The landscape and scope of recruitment is changing. The business expects more from recruitment than previously. Recruitment MUST offer more value add services to be sustainable. Both Sharon and Rebecca will provide their views on why this is so! Listen to this and make your own determination. You could be listening to your future. Read more on Rebecca Houghton and Sharon Tan.



Rebecca Houghton
Group Manager, Resourcing & Careers, Australia Post
Find out more about Rebecca Houghton
3:50 pm - 4:20 pm
How the World's Most Innovative Companies Motivate, Engage and Inspire Creativity:
Didier Elzinga - Culture Amp

Creativity will be one of the biggest differentiators for knowledge-based organisations to succeed in the New Wave World. However, inspiring a culture that creative people want to be part of takes more than just perks – it’s about enriching the entire employee experience. Culture Amp has helped some of the world’s most disruptive companies, such as Atlassian, Etsy and Pinterest, make better decisions about their people and culture with the help of new technology designed to gather workforce intelligence and translate employee feedback into trackable operational efforts.

In this half hour session, Didier Elzinga will cover:

  • How the nature of work has changed what is required to be successful;
  • What creative and knowledge companies need to get right; and
  • Insights on how some of the world’s most innovative companies are gathering workforce intelligence to drive engagement.
Didier Elzinga
CEO & Co-Founder, Culture Amp
Find out more about Didier Elzinga
4:20 pm - 5:20 pm
The Next Frontier for Social Recruiting - Top Tips You Can't Live Without:
Craig Fisher - TalentNet

Craig Fisher is a global expert in developing and implementing social media and mobile recruiting strategies that stick. However, with change comes resistance and getting acceptance from the C-Suite for such programs can be challenging. Craig Fisher has worked with some of the globe’s largest firms to refine their social media efforts and deliver results. In this session he will show recruiters:

  • How to use social media and mobile technology to get results
  • The latest, cool tools for social recruiting
  • How to get your programs passed the C-Suite
5:20 pm - 5:30 pm
Closing Remarks:
Karen Lawson - CareerOne

Karen will close the first day of #ATC2014.

Karen Lawson
Chief Executive Officer, CareerOne
Find out more about Karen Lawson
5:30 pm - 6:30 pm
Networking Reception:
Grant Burrall - Montage

The #ATC2014 Networking Reception is proudly sponsored by Montage.

Grant Burrall
Head of Strategic Partnerships & International Sales, Montage
Find out more about Grant Burrall

Day 2: 22nd May, 2014

8:30 am - 9:30 am
Welcome Remarks:
Karen Lawson - CareerOne

Karen will recap the major takwaways from Day One, and set the scene for Day Two.



Karen Lawson
Chief Executive Officer, CareerOne
Find out more about Karen Lawson
8:30 am - 9:30 am
Case Study: Anticipating change - How Sodexo Built an Innovative Recruitment Culture That Breaks the Mould:
Arie Ball - Sodexo

Sodexo, a global leader in Quality of Life Services and one of the world’s largest employers, is renowned for its ‘out of the box’ approach to talent acquisition and use of social media and mobile recruiting strategies. It was one of the first organisations to launch a virtual career fair on Second Life in 2007 which Arie says is testament to Sodexo’s high performance and innovative culture which has also had positive repercussions for internal mobility right across the organisation. This case study will cover:

  • How Sodexo built, implemented and measures a performance-based culture that enourages and rewards innovation.
  • Tips on innovative initiatives that can help meet changing business needs.
  • How organisations looking to stay ahead of the curve can instil a similar vein into their recruitment teams.
  • How data and analytics helped to shape the business case for change and guided success. –
Arie Ball
Vice President of Talent Acquisition, Sodexo
Find out more about Arie Ball
9:30 am - 10:30 am
Gamifying Your Talent Management and Recruitment Process:
Paul Jacobs - Jobgram

Gamification is gathering momentum among leading organisation which are using the power of games to create an engaging way of branding, assessing, training and onboarding candidates and staff. Gamifying recruitment processes should be on every talent manager’s future roadmap. Paul Jacobs, is the ‘Grand Poobah’ of recruitment gamification, and will facilitate this Crowdsource Think Tank. Paul will lead a creative session where delegates will collectively come up with ways of gamifying traditional talent management processes. This session will challenge delegates to think differently and use the collective brainpower in the room to develop real solutions that can be readily adapted. You will never think traditionally again after this session!

Paul Jacobs
Creative Director, Jobgram
Find out more about Paul Jacobs
10:30 am - 10:50 am
Morning Tea Break:

This break is proudly supported by HCMS.

10:50 am - 11:20 am
The Rise of Augmented Reality:
Jonathan Keyse - One Fat Sheep

Augmented Reality (AR) is set to take mobile recruitment to the next level. It has the power to open up new methods of communication through engaging candidates in interactive experiences. Jonathan will be presenting on the rise of Augmented Reality from its academic roots to becoming the next revolution in media with applications to Talent Management. Learn how Augmented Reality is making what was once fiction, a reality.

Jonathan Keyse
Lead Producer of Augmented Reality Projects, One Fat Sheep
Find out more about Jonathan Keyse
11:20 am - 12:15 pm
Keynote: Implementing Mobile and Social Recruiting Technologies at Walmart - A Practical Case Study:
Antoine Jenkins - Walmart Stores Inc

Implementing new technologies such as mobile and social recruitment at an organisation like Walmart, America’s biggest retailer, is a huge achievement. Antoine Jenkins, who was until recently the Director of Recruiting Operations and Strategy at Walmart Stores Inc., knows what it takes and says ‘mobile and social’ is critical when it comes to candidate experience. With about one quarter of applicants now accessing Walmart career information through mobile-enabled devices, Antoine will share his insights on what Walmart is doing to embed mobile into everything it does. He will share his first-hand experience on:

  • How technology is being married with old school techniques enabling Walmart’s recruiters to accomplish their jobs more effectively and efficiently;
  • The biggest mistakes recruiting leaders make when integrating mobile and social into recruiting processes; and
  • How to manage the vendors involved in designing and developing mobile-recruiting technologies.

This is a rare opportunity to hear how one of the world’s largest retailers is using mobile, video and next generation tools to deliver on their talent acquisition goals.

Antoine Jenkins
Former Director Recruiting Operations & Strategy, Walmart Stores Inc
Find out more about Antoine Jenkins
12:15 pm - 1:00 pm
Q&A Interview: Metrics-driven Recruitment:
Gemma Thompson - Indeed

While recruiters now have access to more data than ever before, and on every step a candidate takes in the hiring process, too often they fail to track the most important recruitment metrics. This discussion will help you identify the metrics that matter to your business and transform your recruitment strategy. Indeed is the world’s biggest job board and works closely with employers to help them utilise candidate data, interpret it and optimise recruitment campaigns.

In this interview session with Kevin Wheeler, Gemma Thompson will discuss:

  • How source-tracking plays a critical role in your hiring strategy
  • Why many employers still aren’t tracking today, and what is needed to get started
  • How to make ROI analysis a part of your team’s overall strategy
Gemma Thompson
International Director, Indeed
Find out more about Gemma Thompson
1:00 pm - 2:00 pm
Networking Lunch:

Proudly Sponsored by HCMS.

1:00 pm - 2:00 pm
Gathering Analytics on the Supply of Critical Skills:
Julie Mills - ITCRA

Understanding the market for skills enables you to make informed decisions and gain better quality candidates faster. This can also reduce the cost of search and advertising. Using a proven approach that enables you to provide your line managers with accurate market information while improving your organisation’s value proposition is important as you compete for the best candidates. This session will examine how organisations undertake this skills evaluation and will discuss tools that can enable you to undertake this process.

2:00 pm - 2:30 pm
Panel Session: Strategies to Optimise Your RPO Implementation:
Trevor Vas - ATC Events

If you do not have the time to do it right, when will you have the time to do it over?  Making sure your RPO implementation is productive, fast and used by hiring managers and candidates is critical to its success and adoption.  This panel of RPO experts will talk about what they believe is KEY in making this happen.  Delegates will also get the opportunities to ask the hard questions on Recruitment Centre Implementations.

Panel: Matthew Dickason, Chief Operating Officer – APAC, HAYS Talent Solutions, Kelly Quirk, Chief Executive Officer, Harrier Human Capital and Susan Howse, General Manager – ManpowerGroup Solutions, ManpowerGroup

2:30 pm - 3:00 pm
Offshored Recruitment - Reducing Cost & Complexity While Increasing Value:
Adam Walker - Futurestep

The process of unbundling and offshoring parts of the recruitment process can reduce cost and complexity whilst enabling an organisation to refocus recruitment efforts in critical areas. When traditionally the only way to meet increased demand has been to add recruitment heads, unbundling and offshoring is a proven way of avoiding this and increasing capacity and value to the business. Adam Walker has undertaken the process of unbundling and offshoring on several occasions and will lead a discussion on how to do it well and avoid the pitfalls.

Adam Walker
Service Delivery Leader, Futurestep
Find out more about Adam Walker
2:00 pm - 2:30 pm
Next Generation Recruitment - How Augmented Reality will Reinvent Mobile Recruitment:
Jonathan Keyse - One Fat Sheep

Augmented Reality has the potential to massively change the world of recruitment and talent management. This unconference session will be led by Paul Jacobs and Jonathan Keyse, both experts in this field. Join them as they explore an unforgettable new dimension that will change the world as we know it.

Jonathan Keyse
Lead Producer of Augmented Reality Projects, One Fat Sheep
Find out more about Jonathan Keyse
2:30 pm - 3:00 pm
Five Reasons Why Mobile will Disrupt Your Recruiting World:
John Hancock - Loop

Mobile recruitment is growing at an exponential rate. Candidates and employees expect to use mobile devices anywhere and anytime to do everything. Mobile can reduce cycle times in reaching candidates, make recruitment more engaging and will automate the recruitment process. However, many organisations have been slow to change and implement their mobile strategy. The current reality is that we are not meeting candidates’ expectations. The implication is, go mobile or lose your competitive advantage. This session will discuss the key issues for organisation considering a mobile strategy and provide some answers to those looking for a way forward.

John Hancock
Co-Founder & CEO, Loop
Find out more about John Hancock
2:30 pm - 3:00 pm
Lead Metrics- What Are They and How Do You Use Them:
Tanyth Lloyd Brown - Deloitte

Traditional metrics have been around for donkey’s years. Lag metrics such as cost of hire, time to hire may still be used but in many cases you can improve these by using lead metrics. Lead metrics are predictive or indicator metrics. These are not well understood by internal recruitment functions. This unconference session will crowdsource various examples of lead metrics including, how to use them and, importantly, where to use them. You will walk out of this session with new ideas on how to improve your talent management reporting and improve your business performance.

Tanyth Lloyd Brown
National Talent Acquisition & Mobility Director, Deloitte
Find out more about Tanyth Lloyd Brown
3:00 pm - 3:30 pm
Afternoon Tea Break:

This break is sponsored by HCMS.

3:30 pm - 4:15 pm
Fearless Forecast Workforce 2014 and Beyond:
Kevin Wheeler - Future of Talent Institute

You cannot afford to miss Kevin Wheeler’s traditional closing session as he focuses on several talent disruptors that will change the recruiting and talent management equation in 2015. Improving economies, the dominance of social media, and new technologies are creating a tsunami of change that will make many recruiting skills obsolete. Learn which ones are losing importance, and get a glimpse of the skills required for the future of this industry. Kevin will leave you with food for thought on the following topics:

  • The rise of social business
  • Everyone an entrepreneur
  • Deep, deep knowledge and big data
  • Co-creativity and innovation
  • New definitions of prosperity and health.
4:15 pm - 4:30 pm
Conference Close:
Karen Lawson - CareerOne

Karen will close the event for #ATC2014.

Karen Lawson
Chief Executive Officer, CareerOne
Find out more about Karen Lawson
4:25 pm - 4:30 pm
Final Wrap-Up and Closing Remarks:
Trevor Vas - ATC Events

Trevor Vas and Karen Lawson will summarise the key takeaways from the conference, and leave you ready to drive change within your organisation.

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