13th May, 2016 to 17th May, 2016 @ Australia
Human Centred Design Thinking has been a core element in the success of Bupa, Apple, Google, Ideo, IKEA and hundreds of other firms. This workshop on Design Thinking will provide you with a methodology that can be used to analyse and redesign any HR process.
It provides you with techniques to more deeply define and understand an ideal customer (hiring manager, HR manager, candidate, RPO).
Carol Corzo, Bupa’s Talent Experience Manager will attend the Melbourne and Sydney events. Carol will make this workshop real by taking us through her Human Centred Design Thinking approach used to transform Bupa’s EVP Attraction and Recruitment Process. Carol’s approach and case study will be presented at the Brisbane workshop.
What you will learn:
The core elements of this workshop will include:
1. Define and Develop deep understanding of your Ideal Customer
a. Focus on and define your most critical customers
b. Define and create ideal persona(s)
c. Determine the characteristics of your prime customers
d. Learn research techniques for example, how they use the website/interfaces
e. Observe how they view the relationship with recruiters and hiring managers
f. Discover roadblocks, constraints, missing elements
2. Determine what the problems/opportunities are
a. What are the possible reasons for them?
b. What is the real issue?
c. How do you know? How could you find out?
3. Visualise, conceptualise, and imagine how to solve this problem
a. Brainstorm – come up with lots of ideas and hypotheses
b. Engage in interactive discussion/play big ideas/dialogue
c. Develop possible solutions
d. Share and discuss
4. Design and test possible new approaches
a. Define the constraints and delighting in them
b. Keep everything as simple as possible. Eliminate everything that is not necessary
You will leave this workshop with a set of ideas, tool, and techniques that can be applied directly and immediately to your own situation.
Locations & Dates:
|Melbourne||Friday, 13th May|
|Brisbane||Monday, 16th May|
|Sydney||Tuesday, 17th May|
Click here to download Australia’s PDF brochure.
Special Team Pricing:
Register 2 participants on the same program and the 3rd and 4th participant attends free.
The workshop is suitable for Internal Recruitment Functions and RPO’s and has been priced to encourage teams of four to attend (AU$500 per person). Team bookings are still available however there are limited spaces.
“ ATC2017 – The ATC was buzzing! Great set up, great venue and a great way to open up new conversations and reconnect with the industry and what people are up to! Never a moment of boredom.. there is always something happening or someone to meet! ”
Olivia Solomans, VideoFit Coach, VideoMyJob
“ If your not willing to disrupt the market and attract talent into your organisation, then someone else is going to disrupt and take away the talent for you! ”
Fiona Magnus, Talent Acquisition Team Leader
“ ATC2017 – Easily the best talent conference event in the southern hemisphere. Always a great opportunity to network and learn from the best in the industry. ”
Nathan Anderson, Recruitment Specialist, Virgin Australia
“ ATC2017 – The ATC is a meeting of minds, an opportunity to share ideas and challenges, learn more about global leading-practice and a great way to bring outside-in thinking to your organisation. A must-attend event for anyone in TA! ”
Eve Gourgoulis, Talent Acquisition Manager, MYER
“ ATC2017 – Great opportunity to get an understanding of emerging trends, tools and to talk to like-minded recruitment specialists. ”
Dympna Austin, Manager, Recruitment Consultants Team, CSIRO
“ ATC2017 – The ATC is THE talent event in Australia each year. Many have tried to emulate and none have succeeded. ”
Ross Clennett, Director, RossClennett.com
“ ATC2017 – Often we work in a silo within our own organisations. The ATC was a refreshing opportunity to see what follow colleagues in the industry are doing in the recruitment space, gain exposure to practical case studies and insight into technology innovations coming into the sector. ”
Ugo De Gori, Lead Recruitment Consultant, The University of Sydney
“ Relevant, engaging, awesome people & awesome vibe! ”
Caroline Peak, Sourcing & Branding Manager
“ ATC2017 – The event was great. I come cross some really great insights and thought the stalls offered this year were exceptional. ”
Shauna Tunstall, Operation Manager Internal Recruitment, Australia Post
“ ATC2017 – I came away from ATC feeling that I had 3-4 takeaways I could really act on, learnt of a few tools/platforms I’ll follow up on and met new people. Exactly what I went in hoping I’d achieve. ”
Jo James, Global Talent Sourcer, Xero